Effective Date: 06 December 2024

This Cookies Policy explains what Cookies are and how We use them.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our dedicated Privacy Policy.

1. Interpretation and Definitions

1.1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2. Definitions

For the purposes of this Cookies Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to Social Media Consulting Limited (t/a SP Index), 1 Doolittle Yard, Froghall Road, Ampthill, Bedfordshire, MK45 2NW.

• Cookies are small pieces of text, which includes a unique identifier assigned to your device’s (ie. computer or mobile phone). Cookies record details of your browsing history, online preference, and allows Us to tailor our Website to your interests.

• Website refers to SP Index, accessible from https://sp-index.com/

• You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

2. Type of Cookies We Use

Cookies can be:

“Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

“First Party” or “Third Party” Cookies depending on whether they are administered by Us to have a functional Website or by a Third Party, primarily for marketing purposes.

2.1 With regards to necessary cookies

Cookie Key Lifespan Purpose Type
TawkConnectionTime Session This cookie remembers the end user so that past chat conversations can be identified to improve service. First-party
VISITOR_PRIVACY_METADATA 6 months This cookie is used to store the user's consent and privacy choices for their interaction with the site. It records data on the visitor's consent regarding various privacy policies and settings, ensuring that their preferences are honoured in future sessions. Third-party

2.2 With regards to functionality cookies

Cookie Key Lifespan Purpose Type
twk_idm_key Session This cookie is used to identify the unique chat sessions opened by a visitor on the website. It is essential for the real-time messaging service to function correctly, allowing for seamless communication between the website support team and the visitor. First-party

 2.3 With regards to performance and targeting cookies

Cookie Key Lifespan Purpose Type
_gat_gtag_UA_248577804_1 53 seconds This cookie is part of Google Analytics and is used to limit requests (throttle request rate). First-party
YSC Session This cookie is set by YouTube to track views of embedded videos. Third-party
VISITOR_INFO1_LIVE 6 months This cookie is set by YouTube to keep track of user preferences for YouTube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the YouTube interface. Third-party
_gat 53 seconds This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. First-party
_ga_MX8BE52Z6F 1 year 1 month This cookie is used by Google Analytics to persist session state. First-party
_ga 1 year 1 month This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports. First-party
_ga_HKC2LHE76N 1 year 1 month This cookie is used by Google Analytics to persist session state. First-party
_gid 1 day This cookie is set by Google Analytics. It stores and updates a unique value for each page visited and is used to count and track pageviews. First-party

3. Your Choices Regarding Cookies

Necessary Cookies are essential for the proper functioning of our website. These Cookies also enable core features such as security, network management, and accessibility in addition to user consent, privacy choices and preferences.  Without these Cookies, certain services and functionalities may not be available to You.

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

These controls vary by browser, and manufacturers may change the settings or availability of the controls. As of the effective date of this Policy, You may find additional information about the controls offered by popular browsers at the links below:

If You’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser. For any other web browser, please visit your web browser’s official web pages.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

 

4. Contact Us

If you have any questions about our Cookie Policy, You can contact us:

  • By email: privacy@sp-index.com
  • By visiting this page on our website: https://sp-index.com/contact/

Interested to find out more?